Outsource Advisory: Vendor Management Contract Evaluation

50-Point Market Comparison for Sourcing Contracts

An RFP is an important part of achieving your IT Strategy. And it does a fine job of delivering the lowest price, but how do you know where you stand for important material terms? Will it deliver the Data Center Strategy or Cloud Strategy originally contemplated? The agreement you struck 5-years ago may have been best-in-class, but how do you quickly find out if the market has changed?

Fine Line Vendor Management Best Practices leverages over 20-years and $12-billion in contracting Services to perform a 50-point evaluation of your agreement for key commercial terms and conditions including:

Sample of one section of evaluation scorecard

Sample of one section of evaluation scorecard

Over 50 key terms are evaluated against current market trends, including:

  • Contract Term & Renewal rights
  • Key definitions ("New Services;" "Project," "Availability," etc.)
  • SLAs
  • Managed Third Party obligations
  • Pricing Approach & Terms
  • Cost of Living Adjustment (COLA)
  • Revenue Commitments
  • Governance
  • Revenue Commitments
  • Reporting Obligations
  • Audit Rights
  • Termination Rights
  • Dispute Resolution
  • Scope Creep
  • ITIL Processes
  • Transition Planning
  • Risk Allocation
  • Due Diligence
  • ....and over 35 moire categories

Fine Line will perform a full review of the commercial (non-legal) terms and provide a 50+ page report on the Strengths/Weaknesses/Opportunities/Threats of the Agreement; with line-by-line commentary on recommendations of where the Agreement is out-of-market; and tips for improving the effectiveness of the Agreement.